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Terms of Service

Last updated: 14 September 2026

By using Passport Room you agree to these terms. They are short on purpose, because the service is free, requires no account and never receives your photos.

1. The service

Passport Room provides browser-based tools for producing passport, visa and ID photographs. The tools are free to use, without registration, with a limit of three finished photos per day; an optional paid Pro pass removes that limit as described in section 7. We may change, add or withdraw features, and we may take the site offline for maintenance or permanently, without notice and without liability.

2. You keep ownership of your images

You retain all rights in every photo you open, edit or export with Passport Room. We claim no licence over your images and could not exercise one if we did, because the files stay on your device and are never transmitted to us. Anything you create with the tool is yours to use, including for commercial purposes.

3. Acceptable use

You agree not to use Passport Room to:

• edit a photograph of another person without that person's consent, or a photograph you have no right to use;
• produce, alter or assist in producing a forged, fraudulent or misleading identity document, or a photo intended to misrepresent who you are;
• create content that is unlawful, defamatory, sexually explicit, or that infringes anyone's intellectual property or privacy rights;
• attack, overload, scrape at scale, reverse-engineer for circumvention, or otherwise interfere with the operation of the site.

Enhancement features must not be used to change your appearance to the point that the photo no longer honestly represents you. Most authorities reject retouched ID photos, and submitting one can carry legal consequences that are yours alone.

4. No guarantee of acceptance

Passport Room formats photos to published dimension, resolution and head-height specifications, but acceptance of any photograph is decided solely by the passport office, embassy, consulate, licensing authority or other body you submit it to. Those bodies also assess lighting, expression, eyewear, head coverings, background uniformity, print quality and how recently the photo was taken, and they update their rules independently of us. We make no warranty that a photo produced here will be accepted, and we are not liable for rejected applications, delays, reprints, appointment fees, travel costs or any other loss arising from a rejection. Always check the current official guidance for your country before you apply.

5. Not official or affiliated

Passport Room is an independent tool. It is not operated by, endorsed by or affiliated with any government, passport agency, embassy or visa service. Country names and photo standards are referenced only to describe the size presets the software offers.

6. Provided "as is"

The service is provided as is and as available, without warranties of any kind, express or implied, including fitness for a particular purpose. AI models can make mistakes: a cut-out edge can be imperfect, a face enhance can produce an unnatural result, and a crop can need manual correction. Review every export before you use it. To the maximum extent permitted by law, our total liability to you in connection with the service is limited to the amount you actually paid us in the twelve months before the claim, which for free users is zero.

7. Paid Pro access, billing and refunds

The core tool is free, with a limit of three finished photos per day. Passport Room Pro is an optional one-off purchase of US$0.99 that grants 30 days of unlimited, ad-free exports. It is not a subscription: nothing renews automatically, nothing is stored for future charging, and there is nothing to cancel. Access begins immediately on successful payment and ends 30 days later.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service enquiries and handles returns, and their buyer terms also apply to your purchase. Prices are in US dollars; applicable sales tax or VAT is calculated and added at checkout. You confirm that the payment method you use is yours and that you are legally able to make the purchase.

Refunds and the 14-day money-back guarantee are described in full in our refund policy, which forms part of these terms. We may suspend Pro access without refund where a purchase is fraudulent, charged back, or used to abuse the service.

8. Your responsibility for local storage

If you enable photo history, images are saved in your own browser. Protecting that device, and clearing that data on shared or public computers, is your responsibility.

9. Third-party resources

The app downloads AI model files and libraries from third-party hosts as described in the privacy policy. Those hosts operate under their own terms, and their availability is outside our control.

10. Changes to these terms

We may revise these terms; the revised version takes effect when posted here with a new date. Continuing to use the site after a change means you accept it.

11. Governing law and contact

These terms are governed by the laws of Bangladesh, without regard to conflict-of-law rules. Questions go to support@passport-room.com.